Some drain problems are inconvenient. Others can damage a property or create a health risk. An emergency request is most appropriate when sewage enters a building, toilets cannot be used, water is rising quickly or a business must close because its drains have failed.
Signs this service may help
- Sewage coming through a toilet or shower
- An overflowing internal soil pipe
- A manhole flooding a doorway or access route
- All toilets in the property are blocked
- Wastewater affecting electrical areas
- A commercial kitchen or washroom cannot operate
What to do while you wait
Do not keep flushing a blocked toilet. Turn off washing machines and dishwashers. If safe, place towels or a low barrier between wastewater and unaffected rooms. Do not use chemical drain cleaner in a fully blocked drain because it may remain trapped and create a hazard.
If several nearby homes are affected, the problem may be in a public sewer. Yorkshire Water may be responsible. We can still help you understand the likely location and the safest next step.
After the drain flows again, clean and disinfect affected hard surfaces. Porous items touched by sewage may need specialist cleaning or disposal.